Return and Exchange Policy
Returns within 30 days of the order date will be accepted at all "All In One" stores for items that are unused/unworn, in the original packaging, and with all paperwork, parts & accessories for credit of the purchase price minus shipping, handling, gift wrap, and other charges. (allinone.ca Return Exceptions apply). Refunds will be in the same form of payment originally used for the purchase. If PayPal is used for payment, the item may be returned to our store locations to receive a refund. PayPal returns at our store locations will credit the Debit or Credit Card attached to your PayPal account. The order Packing Slip included with shipment OR e-Receipt are required for proof of purchase/price.
The following items are required for returning items to a store for a full refund:
1) Photo ID matching Ship to/Bill to address
2) The unused/unworn item in original packaging and with all paperwork, parts &
accessories
3) The order Packing Slip OR e-Receipt (printed copy or mobile device display)
*If these are not provided with the credit amount will be issued for a value equal to the
item's lowest promotional price within the last 30 days.
Please refer to our Return Instructions when returning your item.
For returns to our warehouse, the postmark date of the return package will be considered the return date.
If you need to return an item after 30 days, please contact our Online Customer Service Department at 1-800-001-1009.
Allinone.ca is not responsible for shipping, handling, gift wrap, and other additional charges for returned items.
Our Online Return Policy does not apply to all items. For a list of exceptions to our Online Return Policy and how to return these particular items, please read our Return Exceptions.
Our Online Return Policy applies only to purchases made on allinone.ca. If you have made a purchase at our stores and wish to return an item, please see our Store Return Policy.